Contact UsOur business hours are Monday thru Friday, 8 a.m. to 5 p.m. Pacific Time.
Toll Free: (888) 229-3020
Phone: (818) 882-8776
Fax: (818) 882-9096
E-mail: info@storephotos.com
10027 Canoga Ave
Chatsworth, CA 91311
Return, Refund and Exchange PolicyIf you need to make a return or exchange, please contact us via telephone or e-mail (see above) to request a Return Authorization (RA) code.Once you have been given an RA code, please repack the product in the original packing materials used to ship it to you, enclose a copy of the packing slip, and return your package to the address listed above.Returns for a refund will be credited via the original form of payment.You can exchange your item for one of equal value or we will issue you a Merchandise Credit for the amount of the item.Returns for an exchange will be sent to the original shipping.Once the returned item has been received at our warehouse, a credit will be issued to your account (takes approximately 1-2 weeks).You will be credited the purchase price of the items you return and the tax (where applicable). The shipping and handling charges will only be refunded when the return is a result of our error.If you have found another item that you would prefer over one you have already received, we ask that you place a separate order for the new item and that you return the unwanted item.
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